Terms of sale

Wedilio is a service provided by Global Mistral Solutions SL:

A tool for creating your wedding’s website and digital invitation, managing the guest list, collecting your guests’ RSVPs (with menus and allergies) and sharing the photo album, the guestbook and the playlist. These terms apply to any account, free or paid, and are supplemented by the legal notice and the privacy policy.

To create an account you must be of legal age and give us an email address of your own. You are responsible for who signs in with your credentials; if you invite your partner to collaborate, they will be able to do everything you can do with the wedding.

There is a free plan and three paid plans, per wedding: Basic (€39), Premium (€59) and Extra (€89). Prices include VAT. What each plan includes is set out on Pricing, and that is what you are buying: we don’t sell anything that hasn’t been built.

Each paid plan is paid for once: it is not a subscription, it does not renew and there is nothing to cancel. It lasts a year from payment or, if later, until three months after your wedding, up to a maximum of two years. What counts is the date the wedding has at the time of payment, and before you pay, the plan page shows the exact day the plan ends.

Extra also includes your own domain: you tell us which one from Website and privacy and we set it up so that it leads to your website. You register the domain yourselves, and it is yours.

When a plan says «unlimited» or «no limit» (guests, photos in the album), it means that we set no maximum number on it for one wedding: yours, with your guests and the photos from those days. It is not a place to store photos or data that are not from the wedding, it cannot be used for several weddings or events with a single plan, and it cannot be used to resell the service.

All plans also have technical limits that protect the service: each photo is reduced before it is uploaded, and there is a maximum pace for uploads, sends and answers, to curb abuse and automated programs.

If a wedding’s use goes clearly beyond what is reasonable for a wedding, we will write to you before doing anything. We may ask you to reduce it, or set a reasonable limit on what is added from then on; what you already have is not touched. If you don’t agree, you can leave the plan and we will refund what you paid for it in proportion to the time it has left.

Payment is handled by Stripe, which acts as the seller of the plan to you (merchant of record): the receipt and the invoice come to you from Stripe. We never see your card details. The plan is activated as soon as Stripe confirms the payment.

You can move up to a bigger plan at any time from Your plan: you pay the difference between the two prices, and the plan lasts until the same day. A plan cannot be changed for a smaller one.

If your plan is going to end before three months have passed since the wedding (because you paid before you had a date, or because the wedding has been moved), it can be extended from the same page: this is a new payment for the same plan, which extends it from the day it was due to end.

When the plan ends, your website moves to the free plan and stays online for another year, with the «Made with Wedilio» credit. You are never charged anything you don’t pay yourselves from the plan page.

For 30 days after buying a plan, you can ask us to refund everything you have paid for it, without giving a reason, from Your plan: the purchase, and any upgrade or extension you have paid for in those days.

The refund is made by Stripe to the same payment method, usually within a few days. At that moment your website goes back to the free plan. The guarantee can be used once per wedding.

In addition, the law gives you 14 calendar days from entering into the contract to withdraw from it. The 30-day guarantee already covers this, with nothing deducted: you only need to ask for the refund from Your plan or write to us at info@wedilio.com.

If you have already used the guarantee for this wedding, you can still withdraw by writing to us. Because the plan starts working as soon as you buy it, at your request, in that case we may deduct the part proportional to the time you have used it.

What you upload – texts, photos, the guest list – is yours. You give us permission to store it and show it on your website solely to provide the service to you. As for your guests’ data, you decide what it is used for and we process it on your behalf, as the privacy policy explains.

Photos are reduced before they are uploaded (to 2,000 pixels on the long side) and we don’t keep the original: if you want the photos at their original size, you need to ask whoever took them.

You may not use Wedilio to publish unlawful content, infringe other people’s rights or send messages to anyone who has not given you their contact details. If that happens, we may suspend the account.

On the free plan, a website lasts a year from when you create it; on a paid plan, for as long as you have the plan and one more year from when it ends. We never delete it before 15 days have passed since your wedding (at most, a year later than it would otherwise be due), and we email you 30 and 7 days beforehand. Deleting it removes the website, the guest list, the guests’ answers and the photos; your account stays.

You can delete your account from Settings whenever you like; you can download your data first. A wedding started without creating an account is deleted after 180 days without activity.

We may decide to stop providing the service to a wedding or an account even if you have not breached anything: for example, if we stop offering a plan or a feature, or if the service stops being viable for us. The same applies if one day we close Wedilio. In that case:

• we give you at least 30 days’ notice by email, with time to download your data and the photos;
• we refund in full what you have paid for the current plan, upgrades and extensions included, without you having to ask;
• if your wedding falls within that period, the website stays online until 15 days after the wedding.

If the reason is a breach of these terms (for example, of acceptable use), what that section says applies.

We work to keep Wedilio available at all times, but there may be occasional interruptions. Nothing in these terms limits the rights the law gives you as consumers.

If we change them, we will tell you by email or in your panel before they apply. If you don’t agree, you can cancel at no cost.

These terms are available in Spanish and in English, and the contract can be concluded in either language: it is concluded in the language your panel is in when you buy a plan or order the printed book. Both versions have the same content. If they ever differ, the Spanish version prevails, unless you are a consumer and the English version is more favourable to you.

These terms are governed by Spanish law. If you are consumers, you can bring a claim before the courts of your domicile or before the consumer arbitration boards (juntas arbitrales de consumo). Before anything else, you can write to us at info@wedilio.com: almost everything gets sorted out that way.